How to Foster UX and Developer Collaboration

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Gail MacKenzie
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CXO

In the world of UX design, the primary focus has been on a harmonious balance between achieving business goals and fulfilling user needs. This user-centered approach is fundamental, ensuring the product serves its target audience effectively. However, there's a critical third pillar often overlooked: the development team. As a Chief Experience Officer, I've come to appreciate that these developers are the bridge between a designer's vision and real-world functionality. Imagine a beautifully designed website layout – clear, intuitive, and visually appealing. But if the development team encounters technical hurdles in implementing that design, the user experience can suffer. By understanding and integrating the development team's perspective early on, we can create designs that are not only user-centric but also feasible and optimized for performance. Here's why I believe the prioritization and integration of developer perspectives take user experiences to the next level while being a powerful act of appreciation. 

A fundamental step in enhancing collaboration with your development team is gaining a basic understanding of development principles, particularly front-end development. Front-end code is what translates designs into the user experience we see on screens. While visually stunning, some interface designs can be extremely challenging to code. Imagine a login screen with a scrolling parallax background, layered animations on button clicks, and lots of micro-interactions. This design might require the development team to write complex functions and optimize them for different screen sizes and devices. This can increase time constraints and put pressure on your developers. Simplifying complex designs speeds up development and reduces stress on your team.  

Let me share a recent experience that solidified this concept for me. I was tasked with completely redesigning a massive feature for a client here at Xennial Innovations. It required turning a simple card into a complex and dynamic table with robust features like sorting, drag-and-drop ordering (horizontal & vertical), alphabetical filtering, show/hide, collapse & expand, and "More info..." options.  

As a designer, I could have easily just driven forward with the design and expected the developer (Sam, one of our best developers in this case) to build everything from scratch. But there were more efficient approaches. Instead, I took a different route, keeping Sam's workload in mind. I encouraged him to research and find a robust table feature he could use as a foundation. This "feed me the solution, and I design within his constraints" approach saved him the trouble of reinventing the wheel. The result? Faster development, a more efficient workflow, and a happier developer! This experience made me realize that our previous article on developer appreciation missed a key point. It's not just about celebrating their hard work; it's also about actively designing with their needs and limitations in mind.  

Regular check-ins throughout the design process are essential. Not only do they ensure your vision is clear and understood by the development team, but they also provide a valuable opportunity to address any potential roadblocks early on. Their insights are invaluable. By incorporating their feedback into the design process, we can identify potential feasibility issues and usability pitfalls before they become problems. 

Product pivots and last-minute enhancements are expected in fast-paced environments. However, consider the burden these changes place on your development team. Before overhauling a design, double-check if there's a way to integrate changes without disrupting the existing infrastructure. Sometimes, adding a new layer or tweaking certain elements can get you the right solution without overwhelming the developers. Keeping the user at the core of these decisions is crucial, but so is maintaining a manageable workload for your team.  

Listening to your development team's ideas is vital and a sign of respect for their expertise. Whether suggestions come from designers, developers, business stakeholders, or end users, every perspective can inspire better design. Developers often encounter edge cases and design blocks that may not have been anticipated during the design phase. By valuing their input and trusting their expertise, you not only foster a collaborative environment but also inspire innovative solutions from within the team. This is not just a suggestion, but a fundamental part of the design process that should be embraced.  

The development team plays a pivotal role in transforming your ideas into reality. You create a more cohesive, efficient, and effective workflow by considering their needs and involving them in the design process. This enhances the final product, strengthens team morale, and fosters a culture of mutual respect and collaboration. As a leader, your role is to bridge the gap between design, business, and development, ensuring that all voices are heard and valued. Trust your team, lead by example, and pave the way for exceptional user experiences while showing appreciation for the developers who make them possible.

If you need more tips on what tools would benefit your organization and how to use them, feel free to contact us through our website, xennial.com