Finding Experts for Long-Term Success

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Nikitta Baker Fenn
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Lead QA Engineer

As the QA/Automation Lead on our PBM project, I play a crucial role in team building. I ensure that our team delivers results and grows together as a cohesive unit. This collective growth, from learning new technical and business processes to mastering automation strategies and testing frameworks, is a journey we can all take pride in. It's about more than quality deliverables—guaranteeing every team member feels supported in their journey towards excellence.

The traditional limits of staff augmentation are clear: it's transactional. But at Xennial, we embrace our mission—Understand. Accelerate. Succeed. We believe that understanding your business, goals, and team is key. It's not just about delivering a product; it's about investing in people who drive value and grow with the project. For example, instead of simply providing a developer, we might thoroughly assess your team's needs and suggest a comprehensive solution that includes a developer, a UX designer, and a project manager. This comprehensive approach ensures that all aspects of the project are covered, leading to a high-quality product and transfer of knowledge and skills to your team, ensuring long-term sustainability.

We don't just onboard new team members and throw them into the mix. Our structured onboarding and knowledge transfer (KT) processes are designed to help them learn the intricacies of the business and technical environment. But more than that, we understand that building relationships are more critical to success than merely teaching the tools or code. This emphasis on relationship building should make you feel the importance we place on interpersonal connections. Establishing these bonds takes time and effort, but relationships are at the core of any successful business. Strong relationships—both within the team and with our clients—are what enable us to adapt quickly, solve problems effectively, and deliver exceptional results.

The value we place on experts can translate to any industry, not just tech. In the healthcare space, for example, where precision and attention to detail are essential, having a team that is fully aligned with the project's goals is not just important; it's crucial. That's why, when bringing in new team members, I prioritize their fit with our culture as much as their technical skills. This emphasis on team fit should provide you with a sense of reassurance about the quality of our team. Regular one-on-ones, listening to concerns, and fostering an environment where each person feels empowered to contribute make our team successful. Hence, my role is to manage our work's technical aspects and ensure we build a team that can support, learn, and grow together.

By focusing on both the technical and relational aspects of team building, we create an environment where every member can thrive and improve the quality of work. This approach not only allows us to deliver value that goes beyond just meeting deliverables, but also sets the stage for long-term success for our clients and our team. As the team lead, my unwavering commitment to this long-term success is demonstrated through my efforts to ensure that the team is well-equipped to handle the project's challenges and that our work consistently meets high standards. This should provide you with a sense of security about our team's future and the work that goes into our products and partnerships.

At Xennial, we're not just expanding teams. We're helping you inherit a culture of success. For more articles tied to building success within your organization, check out the blogs below: